Privacy Policy
Raklay Security Solutions & Consultancy is committed to data protection.
This policy outlines how Raklay Security collects and handles personal data in Singapore under the Personal Data Protection Act (PDPA). By utilizing our guard booking and consulting services, you agree to the data management practices described herein.
Your privacy, data integrity, and security are fundamental to our operations at Raklay.
Information We Collect:
We collect personal details when you request security guard services, consultations, or bookings. This includes names, corporate affiliation, contact numbers, email addresses, site deployment locations, and operational requirements. When visiting our website, technical metadata such as IP address and browser specifications are automatically recorded for cyber monitoring.
Why We Process Data:
Data processing enables us to deliver professional security guard staffing, conduct risk assessments, manage service contracts, and coordinate rapid response teams. Technical logs ensure website security and guard against unauthorized system access.
You can browse basic service overview pages without revealing identity. However, requesting guard bookings or confidential security consultations requires providing verified contact information. For privacy inquiries or PDPA requests, contact our DPO at dpo@raklaysecurity.sg.
Your Rights:
Under the Singapore PDPA, you maintain key rights regarding your personal records:
Right to access personal data.
Right to request corrections.
Right to withdraw consent.
Right to data inquiry responses.
To exercise your PDPA rights, submit a formal request to our designated Data Protection Officer.
All client data is securely stored within Singapore. Any necessary cross-border data routing complies strictly with PDPA standards to ensure comparable levels of protection.
External Links:
Our platform may contain links to security accreditation boards or partners. Raklay is not responsible for third-party privacy practices.
Security Measures:
We implement robust technical and physical safeguards, including encrypted storage and access protocols, to protect data against breach, loss, or unauthorized access.
Legal Disclosure:
Data may be disclosed if required by Singapore statutory laws, court orders, or law enforcement mandates.
Contact Our DPO:
For privacy questions or PDPA requests, email
dpo@raklaysecurity.sg
.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to youremailaddress@mail.com.